Claudia Jost Claudia Jost was involved in process design for 15 years. Her focuses included on one hand designing processes with external business partners (concentrating on procurement processes), and on the other hand, mapping these processes in the SAP system. Her tasks also included electronic integration via EDI and optimizing internal business processes based on SAP standard applications. With regard to the design of the Electronic Manufacturing Services (EMS) process, she is responsible for integrating the entire process, from the customer order, through production, up to delivery, in SAP. Today, she is working for an international manufacturer of battery systems, establishing the German branch. Before her professional career, Claudia Jost trained as an optician and then studied economics at the University of Applied Sciences in Bocholt, Germany.